Terms and Conditions

Discreet Packaging

Our packages are sent out in plain packaging with no mention of the contents or Example. 
If you have special requirements then please telephone us or email us and we will take 
care of it, usually at no extra charge. For example if you would like the parcel to be 
sent so as to arrive on a specific day, we will try our best, but we cannot be held 
responsible for the Royal Mail. We can also double package a delivery one box/bag 
inside another or make any arrangements you require.

Credit Cards

Your credit card will be debited by PayPal. We do not have any access to your 
credit card details whatsoever.

Privacy Statement

We will never pass any of your personal details onto any other company. 
If you opt in to allow us to email you our regular newsletter and occasional special 
offers then we will. We will never mail you with any other service or products other 
than those sold by us.

The only personal items of information we will hold are your email address and name.
No credit card or personal information will be retained on our computer databases 
as we use PayPal, only they get your credit card details.
 
Cookies Policy

Example will not store any permanent cookie information on your local computer.
A cookie is a small file held on your local computer specific for a domain or url. 
It can contain personal information that a web site might use, so for example 
next time you arrive at a site it remembers your name, preferences or even your 
credit card. We do not use this facility.
Some companies use cookies to help remember who you were for your next visit. 

Returns Policy

Any faulty product may be returned to us within 14 days for replacement or a full refund.
Worn garments or used products cannot be returned. Please assess the product before using it.

How can I complain?

If you have any reason for complaint, please Email or telephone us. We will investigate 
your complaint and make an offer to resolve it within 48 hours, but usually much sooner.

How can I cancel?

To cancel an order please email or telephone us. It is helpful if you have the order 
reference. Any order may be cancelled before receipt or within 7 working days of 
receipt for a full refund. Refunds will be made as soon as the goods are returned 
or within 30 days whichever happens sooner. Goods should be returned to us at the 
customers expense. Goods Unreturned within 30 days may be collected by us at the 
customers expense and deducted from the refund.